Service Providers responsible for system configuration and Worksite Managers who require access to the Hiring menu.
Overview
Service Providers can grant access to the Hiring menu for all managers across all clients by adding it to their shared User Role.
While this process is identical for Service Providers, this article focuses on enabling access for worksite managers.
Steps
1. Navigate to Back Office > System Change > ‘User Roles’.

2. Click on the ‘Role ID’ hyperlink and select the User Role assigned to your managers, such as WSMALL.

3. Scroll down to the ‘Hiring’ section or use Ctrl+F to search for the menu item.

4. Change the Access level to Full as shown in the screenshot above.
- Confirm that all managers assigned to that role see the Hiring menu upon their next login.
Tips/ Notes
- Search Efficiently: Use the Ctrl+F keyboard shortcut to quickly locate the Hiring section within the extensive list of User Role.
- You may have to add role ‘Hiring’ if not already available in the menu. At the bottom of the ‘User Roles’ click on the ‘Add’ button.
- Search for ‘Hiring’ using Ctrl+F. Select it by checking the checkbox at the extreme right and then click ‘Accept’ at the bottom of the screen.

- Save the changes on the next screen.

- Session Refresh Required: Changes to User Roles do not take effect immediately; managers must log out and log back into PrismHR to see the newly enabled Hiring menu
- Role-Based Access: Because this process updates a shared role, the change will simultaneously grant access to every manager assigned to that specific Role ID