When sending messages through the system, you can attach files, but there are some size limits to keep in mind:
- Single attachment limit: 10MB per file
- Total attachment limit: 20MB for all files combined in a single message
If your file is too large, don’t worry—you have options!
How to Send Large Files:
- Zip the file – Compressing your file can help reduce its size and might bring it under the 10MB limit.
- Use a file-sharing service – Services like Dropbox, Google Drive, or WeTransfer let you upload large files and share a link instead of attaching the file directly.
That way, your recipients can still access the file without worrying about size restrictions.
If you run into any issues or need further assistance, feel free to reach out to our support team—we’re happy to help!