Manage your Applicants

Applicant applied multiple times / Duplicate applicant alert
Every so often, you'll come across an applicant who really wants to work with your company. Maybe they’ve applied for the same role more than once, or t...
Edit an Applicant's Contact Info
If an applicant has reached out to let you know they've updated their contact info, it’s a breeze to make those changes on their profile. You can easily...
How to re-consider (unarchive) an applicant that has been archived
Ready to give an archived applicant a second look? Maybe someone caught your eye again, or you’re ready to reconsider them for a new role. Good news—it’s qu...
Video Interviews
Video interviews can be a great way to prescreen applicants and easily identify the best candidates in your talent pool. You will only be charged for comple...
API Triggers: How to flag an applicant as "Do Not Hire"
Warning: API actions should only be performed by individuals who are familiar with these protocols, as improper use can lead to problems. If you are not con...
Why Some Resumes Won’t Parse
When uploading resumes to the ATS, you might sometimes see an error message letting you know the document couldn’t be parsed. This usually happens when the ...